Returns & exchanges

Every Amakshi piece is made to order — nothing is cut, printed or stitched until you buy it. Because each garment is made specifically for you, we do not offer cash refunds for change of mind. We do offer the following.

Size exchange — free, within 7 days. If the fit isn't right, write to us within 7 days of delivery and we will exchange it for another size at no cost to you. We arrange the pickup. The piece must be unworn and unwashed, with tags intact. Since every piece is made to order, allow 7 days for your replacement to be stitched.

Not quite what you hoped for — store credit within 7 days. If the piece isn't right for you, write to us within 7 days of delivery and we will issue store credit for the full value, valid for 12 months. The piece must be unworn, unwashed and with tags intact, in a condition we can accept back. We arrange the pickup.

Damaged, faulty or incorrect items. If something arrives damaged, faulty, or is not what you ordered, tell us within 7 days of delivery with a photograph and we will replace it or refund you in full, including any shipping you paid.

International orders. Outside India, you may exchange or request store credit within 14 days of delivery. Return shipping is at your cost unless the item was faulty or incorrect.

How to start. Email info@amakshi.com or message us on WhatsApp with your order number and, where relevant, a photograph. We reply within two working days.

Refunds, where due, are returned to the original payment method within 7–10 working days of us receiving the piece. For cash-on-delivery orders, refunds are made by bank transfer to an account in the buyer's name.

A few things we can't accept: made-to-measure pieces stitched to your own measurements, and anything worn, washed or altered. And a gentle note — our prints are finished by hand, so small variations in colour and placement are part of the cloth, not a fault.